Windb Terms & Conditions

In this document, "windb", "we", and "us" refer to the windb online gaming platform and its operating entity. "User", "you", and "member" refer to any individual registered on or using windb's services.

By registering on windb, you confirm that:

• You are at least 18 years of age.
• You are using this platform voluntarily and of your own free will.
• Online gaming is not legally prohibited in your area of residence.
• You are operating the account in your own name and with your own funds.
• All information provided on windb is true, accurate, and up to date.

To create an account on windb, you must provide your full name, mobile number, email address, and date of birth. windb reserves the right to verify the accuracy of the information submitted at registration.

Each person is allowed only one account. If the same individual is found operating multiple accounts, all accounts will be closed and any bonuses earned will be forfeited.

• Transferring or selling your account to a third party is prohibited.
• Managing an account on behalf of another person is not permitted.
• Members are responsible for changing their password regularly and keeping it confidential.
• If you notice any suspicious activity on your account, contact windb Support immediately.

Windb reserves the right to suspend or close any account, with or without notice, for any reason — particularly in cases of terms violation.

Deposits on windb can be made via bKash, Nagad, and Rocket. Bank transfer is also available. Minimum deposit amounts are fixed and may vary depending on the payment method.

The following conditions must be met to make a withdrawal:

• KYC (Know Your Customer) verification must be completed.
• Withdrawals must generally be made via the same method used for the deposit.
• The minimum withdrawal amount must be met.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Identity verification is mandatory for your first withdrawal.

There are no additional charges on deposits. Payment provider fees may apply to withdrawals, though these are typically minimal. windb itself does not charge any withdrawal fees.

Windb regularly offers bonuses and promotional deals. Each offer comes with its own terms, which are detailed in the offer description. Claiming a bonus means you accept the associated terms.

• Welcome Bonus: New members can receive up to 100% bonus on their first deposit, subject to specific wagering requirements.
• Cashback: Cashback is available on net losses within a specified period. The cashback amount and conditions are outlined on the promotions page.
• Free Spins: Valid on selected slots games. Winnings from free spins are subject to wagering requirements.
• Reload Bonus: Reload bonus — each offer has its own validity period and terms.

All games on windb operate under internationally recognized RNG (Random Number Generator) certification. Every game outcome is completely random with no predetermined results.

The following activities are strictly prohibited:

• Using automated bots or software to place bets.
• Exploiting game vulnerabilities or bugs to gain an unfair advantage.
• Colluding with other members to manipulate outcomes.
• Using windb for money laundering or processing illegal funds.
• Harassment of other members or abusive behavior on the platform.

Windb reserves the right to void any bet if a technical error or any other factor is deemed to have affected the outcome.

Windb's Sports Betting section offers live and pre-match betting on cricket, football, and more. The following terms apply to all betting activity:

• Bets cannot be changed or cancelled once placed (except where a cash-out feature is available).
• If a match is abandoned or postponed, bets will be settled according to the applicable rules.
• Windb reserves the right to void any bet placed at incorrect odds.
• If the same bet is placed from multiple accounts on the same event, all such bets will be voided.
• Maximum bet limits are set by windb and are subject to change.

Windb complies with international Anti-Money Laundering (AML) policies. As a result, identity verification is required under certain circumstances.

The following documents may be required for KYC verification:

• A copy of your National ID (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of payment method ownership (mobile banking screenshot).

Withdrawals may be held until KYC verification is complete. windb is committed to keeping your information strictly confidential.

Windb believes gaming is for fun, not addiction. That's why windb provides a range of responsible gaming tools:

• Set daily, weekly, or monthly deposit limits.
• Option to activate a cool-off period.
• Option to request self-exclusion.
• Access to betting history and spending reports.

Windb takes the protection of your personal data seriously. We only collect information necessary to provide our services and never sell it to third parties.

To learn more about our data protection policy Privacy Policy Read page.

You may request to close your account at any time through windb Support. Any remaining balance must be withdrawn before the account is closed.

Windb may suspend or close an account at its discretion for the following reasons:

• Repeated violations of the terms and conditions.
• Fraudulent or deceptive activity.
• Opening an account with false information.
• Account inactive for an extended period.
• Orders from a court or regulatory authority.

Windb is not liable for losses caused by technical errors, internet connectivity issues, or third-party factors. We always strive to maintain platform stability and security, though brief interruptions cannot always be avoided.

Windb is not liable for any amount exceeding your total deposits. Potential winnings mentioned in advertisements are not guaranteed.

Windb reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, notice will be provided via registered email or a platform announcement.

For any questions or complaints regarding the terms, please contact windb's 24/7 customer support. Our support team is always available to assist you.